EXL Service – Bid Manager

Full Time Job
Bengaluru, Chennai, New Delhi/Gurgaon, Noida, Pune
Posted 12 months ago

Company: EXL Service
Experience:  7 – 12 years
Job location: Chennai / Bangalore / Pune / Gurgaon / Noida
Works hours  for supporting EST – 5 PM – 2 AM

Roles and Responsibilities:

  • Develop a strong and overall understanding of EXL‘s solutions and manage flow of pre-qualification proposals and drive bid/no-bid process
  • Lead bid response team meetings and timelines, ensuring bid delivery completed on schedule
  • Coordinate bid teams with inputs from a variety of stakeholders, typically involving contribution from clinical & analytics teams, finance, commercial, operations, compliance, IT, security and legal
  • Populate standard responses in the standard template to prepare a first draft of the response to be discussed with stakeholders in a timely manner
  • Provide support to the Solutions team by providing solution dashboard through research and co-ordination of information from various business units and teams
  • Pro-actively contribute to the management of the bid library to support sales teams in pursuit of specific opportunities (maintain the repository of best practices and re-usable components)
  • Monitor/ report on the status of bids at all stages in the bid process and provide  the leadership with information and reports covering bidding activity, bid win/loss rates, and value of bids
  • Provide cross functional support on sales engagements
  • Host/ manage client visits at different stages of the sales cycle (capability assessment, exploratory, due diligence and solution workshops)

Research & Knowledge Management:

  • Develop, manage and execute complex research projects focused on topics related to specific topics in the Health care industry and broader industry issues
  • Design and execution of in-depth secondary research to form/ support the hypotheses from SMEs, by analyzing quantitative and qualitative data, case study development, and interviewing senior executives
  • Gathering information through secondary research about prospects/competitors/industry on their organization and strategies, financial information, products and markets, key contacts, preferences, needs, and buying habits to identify potential markets and best fit solutions
  • Assist Product Marketing Managers with research information on market segmentation, targeting and positioning of EXL’s services and products
  • Work closely with EXL‘s sales, technology and marketing teams to achieve the business unit goals
  • Responsible for conducting custom information searches and answering a range of questions faced by Sales teams based out of the US

Desirable Skills:

  • Expert level knowledge of scoping, story boarding, and research methodologies
  • Exceptional English language verbal & written skills is a must
  • Proficiency in MS Office (Word, Excel, PowerPoint, Visio, MS Project)
  • Proficient in managing multiple project-oriented tasks effectively, prioritizing multiple projects, and working independently in a team-oriented environment
  • Understanding of financial and technology basics
  • Passion for and self-initiated drive towards meeting/ exceeding targets

Supervision of Others:  

  • Be responsible for effectively guiding a team of analysts thereby ensuring superior product quality and completion of ongoing projects within stipulated timeline
  • Lead/Oversee development and implementation of the all training programs.
  • Recruit and mentor team members on the subject matter/professional services/ research methods etc.,
  • Implement best practices within the team

Minimum Qualifications:    

  • 6+ years’ experience as a Bid Manager in healthcare (preferably in Payment services, clinical, pharma, BPO, life sciences, data, analytics)
  • Experience working in Payer/Provider/Pharmaceutical domains
  • Bachelors Degree in Business Management/Communication/Engineering/ Science
  • MBA preferred but not compulsory

Application Information:

  • Candidates with shorter notice period would be preferred
  • US healthcare knowledge would be an added advantage .

SPOC: Mahek
Contact email ID: careers@exlservice.com

Job Features

Job CategoryBid Manager

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