Payment, Cancellation and Refund Policy
1. Online Credit / Debit Card/ UPI Payments
Visa, Master and UPI payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
2. Internet Banking
You can also pay for your subscription through net banking options, and the amount will be automatically debited from your account.
You should not take any action based on information on the website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your transaction within the stipulated time period, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact us at firstname.lastname@example.org.
Cancellation and Refund
1. In case of Subscription:
You can cancel your subscription to any of our paid services within 24 hours of login by sending us an email. The refund shall be processed within 7-10 working days from the date of the cancellation request and subject to receipt of the refunds from the service provider. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from the date of cancellation. All refunds shall be processed subject to processing of refunds by the respective payment service provider.
2. In case of Sponsorships and Donations:
Sponsorships and Donations will be processed only through bank transfers to APMP India bank account and will not be refunded. Please choose the sponsorship plan you wish to support and the amount you wish to contribute carefully. No amount will be deducted in case the transaction fails to process. No donation is small when it comes to helping the disadvantaged section of our society. Let us get on with giving! APMP India requests that all donors will exercise due care and diligence while making donations. However, we understand that in today’s digital age, donations may be made erroneously or donors may change their mind. In such an event, please write to us within 15 days and specify the following:
Send your request to:
Director APMP India email@example.com
We shall examine each request for a refund of donation and endeavor to make the refund. We may need to seek further information / documents, and the donor must cooperate in this regard. However, APMP India shall not be obliged to make a refund and may, in its discretion, decline any requests for a refund of donations, particularly if a tax exemption certificate has been issued.
All decisions of APMP India in this regard will be final and binding on the sponsor or donor.