Genpact – Proposal Content Manager

Full Time Job
New Delhi/Gurgaon
Posted 2 years ago

What will you be doing?

You will be required to lead and contribute on Content Management & New collateral development. This will involve researching, sourcing, writing and editing compelling content for Genpact’s deals. As part of this, you will be required to

  • Participate in storyboard sessions with bid / proposal team members and key stakeholders
  • Proactively develop and manage a network of subject matter experts
  • Assist the Bid / Proposal manager in developing a proposal structure
  • Identify and re-work existing pre-written content where relevant
  • Deliver completed written proposal responses to the Proposal Manager against agreed RFP deadlines, escalating issues as required
  • Re-write / edit proposal responses from a variety of stakeholders, typically involving contributions from sales, marketing, technical / product teams, finance, commercial, legal and delivery
  • Proposal automation software (or similar) experience
    . Identify gaps in the content library; develop new content to address gaps.
    . Develop taxonomies and metadata framework for grouping and tagging content
    . Measure & report effectiveness of the content artefacts created: Use content management systems to        analyze traffic and user’s engagement metrics
  • Present all new proposal content to the knowledge base manager for potential re-use
  • Collaborate with business and functions to plan and develop content by conducting interviews, reviewing solutions/ideas with SMEs & key stakeholders
  • Coordinate writing schedules, format, reproduction, and proposal delivery
  • Tracking and monitoring flow of all documents from inception to submission
  • Coordinate with other proposal team members, sales management, regional and global sales offices, contracts, pricing, marketing, operations, IT, and various other subject matter experts
  • Perform competitive research and analysis as needed.
  • Follow and enforce SOPs, guidelines and policies on Genpact brand
  • Stay up-to-date with developments in content management and generate new ideas to draw audience’s attention
  • Vendor management (as and when needed) – Leverage external expertise for quick impact

What we require you to have?

  • A proposal writer must be able to write in a detailed, factual and convincing manner.
  • Knowledge & understanding of business drivers & processes in the ITES industry
  • Strong research skills, analytical ability, and clarity of thought
  • Excellent writing skills in English with ability to communicate findings and recommendations in a succinct manner
  • Attention to detail
  • Good organizational and time-management skills
  • Attain a command of Genpact’s products and services (both current and future) such that features, benefits, and differentiators can be described persuasively.
  • Aptitude & awareness for using available content repositories, and innovative tools for delivering impactful messaging
  • Experience in working with visual content mediums including Videos and Telestrations will be an added advantage
  • Excellent stakeholder management (esp senior folks) with proven experience of working with multiple stakeholders

Who can apply?

  • Graduate/Post in English, mass communication, journalism, business writing
  • Prior exposure with business/marketing communication pre-sales, Knowledge management, or business research will be preferred
  • Individuals who have worked on Proposal Management tools such as RFPIO, QVidiain will be preferred.

Interested applicants can send their updated resume to aditi.sharma2@genpact.com

Job Features

Job CategoryProposal Content Manager

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